Super jump has 3 years of guarantee in all stitched on his commercial inflables (castles, mini combos, combos, slides, water slides and obstacles. All products are warranted to be free of defects in material and workmanship for Three (3) Years from date of purchase. In order to establish eligibility, your original order number will be required. A product shall not be considered defective if it is a different color than shown in a Super Jump catalog or website and no warranty is made relating to color. In the rare case of defect, products covered by Super Jump, Limited warranty will be repaired or replaced at no cost to you.
This Limited Warranty Shall Not Apply To Any Super Jump Product:
• Subject to misuse, whether due to intentional acts, common negligence, or accident.
• That is not operated in accordance with the printed instructions that accompany the product.
• That has been operated beyond the rated capacity of the product or in extreme weather conditions.
• That has been repaired or altered by anyone other than Super Jump.
• Where timely written notice of defect has not been received by Super Jump. (see below)
• That develops mold or mildew because it was stored wet. (IMPORTANT: It is crucial that all products and items, especially water parks, be STORED DRY. Mildew or mold may develop if stored wet and this Limited Warranty does not cover the presence of mild or mildew due to improper care or storage.)
All weights stated in the Super Jump catalog, website, Buyers invoice or any form of advertisement or elsewhere pertaining to products sold by Super Jump are approximate and within industry tolerances. No warranty is made relating to exact weight of the product. To obtain warranty service, please contact us at (714) 595-6093 or with your sales associate or visit us in the address above. Note: Super Jump Inflatables are designed to release air pressure through the seams and material. It is normal to feel or hear air escaping or see bubbles in water parks. Pin holes are a normal part of the manufacturing process, and are not cause for concern. SUPER JUMP EXPRESSLY DISCLAIMS ANY LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, DOWNTIME, OR OTHER MONETARY LOSS.